Terms and Conditions

Orders and Payments 

Orders can be placed online or in-store. Various payment methods are accepted, such as credit cards. Payment is required in Iraqi dinars.

Shipping and Delivery 

Our delivery service covers all areas within Iraq, with varying delivery times based on location. Once your order is shipped, you will receive a tracking number to easily monitor your order. Same-day delivery is available within Baghdad for orders placed by a specific time until 5:00 PM, along with gift wrapping services for orders and the option to accept prepayment if you wish to send a gift to someone.

Returns and Refunds:

Please refer to our exchange and refund policy for all the details on returning items and requesting refunds.

Product availability 

Product availability may change. We do our best to keep our inventory updated, but some items may be unavailable. Customers are advised to check product availability before making a purchase. In the event of repeated requests for an unavailable product, the DNA store will work to provide it as soon as possible.

guarantee

All electronic products come with a manufacturer's warranty. Please refer to the product details for warranty information. Contact our customer service team if you need further assistance with warranty claims.

Limitation of Liability

DNA is not responsible for any damages that may occur as a result of using our website or purchasing our products. Our liability is limited to the purchase price of the product.

Privacy

Your privacy is important to us. Please refer to our privacy policy for information on how we collect and use your personal data.

Changes to the terms

DNA reserves the right to update these terms and conditions at any time. Please check this page regularly for updates.

Contact us

If you need assistance or have inquiries, please contact our customer service team at info@dna-iraq.com or call 7234.